Indie Conference: May 2018

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IndieAuthorCon, DIY Musicians & 20% off BoS Europe

This month we've got updates from CD Baby's DIY Musician Conference, the Independent Authors Conference, Craft & Commerce, a 20% discount for Business of Software Europe (next Monday!), and Sarah Hatter's presentation at BoS 2013 on providing exceptional customer support.

Conference Updates

Craft + Commerce is back again on June 29 - July 2 in Boise, Idaho. Run by Nathan Barry and the ConvertKit team, it focuses on bloggers and vloggers, makers, photographers and anyone who identifies as an online creator. This year's speakers include Casey Neistat, Pat Flynn and Maya Elious.

DIY Musician Conference is on 24 - 26 August in Nashville, Tennessee. The conference for indie musicians & songwriters is run by CD Baby, and past speakers have included the CEO of Patreon. There'll be talks about sync licensing and YouTube monetization.

IndieAuthorCon / Independent Authors Conference is happening 2 - 4 November in Philadelphia. Organized by BookBaby, a self-publishing website for ebook distribution and print-on-demand publishing. Speakers in 2018 include Amy Holman Edelman from IndieReader and Joanna Penn from The Creative Penn.

Know a conference that other indies, digital nomads, makers & bootstrappers would like? Let me know at:

Conference Discounts

20% off Business Of Software Europe: Our friends at BoS have given us a 20% discount on tickets for their Business Of Software Europe conference on next Monday & Tuesday (21 - 22 May, The Barbican, London). 2 days of insightful talks from smart entrepreneurs, with no panels or sponsor pitches.

This year's speakers include Laura Roeder (the indie social media consultant who went on to found MeetEdgar), Wade Foster (founder of Zapier) and Jane Austin, Director of Design at Moo (makers of those awesome business cards).

Sorry, discount code available to email subscribers only!

Conference Video Of The Month

Sarah Hatter: Support is Never, Ever as Important as Product Development

Sarah Hatter at Business Of Software USA 2013

From Business Of Software USA 2013, Sarah takes us on an entertaining history of customer service, from the original retail innovations of H Gordon Selfridge through to the Zappos Experience. In a world where customers expect to be treated like royalty and every customer complaint stays online forever, Sarah emphasizes that customer support is just as much a part of the entire product experience as the product itself. Her talk finishes with some support metrics you can track (even on a team of one), and a reminder to make heavy use of customer feedback when considering how to improve what you sell & decide on future business directions.

Call For Presentations

DjangoCon US (San Diego, California) call for proposals ends June 4. Their audience is Django developers (unsurprisingly!), and they're looking for talks either 25 or 45 minutes long, or 3 hour tutorials. The conference is on 14 - 19 October:

What's On Next Month

Business Of Software Europe
(21 - 22 May 2018, London, UK)
Conference for anyone growing or starting a software business.

Digital Dragons
(21 - 22 May 2018, Kraków, Poland)
The biggest game industry conference in Central Europe.

DjangoCon Europe
(23 - 27 May 2018, Heidelberg, Germany)
Five days of Django and Python coding talks.

(2 - 3 June 2018, Berlin, Germany)
A conference for the European Javascript community.

(4 - 8 June 2018, San Jose CA, USA)
The official Apple conference for Mac & iOS Developers.

(4 - 7 June 2018, San Jose CA, USA)
A free community-run conference for Apple developers during WWDC week.

(11 - 15 June 2018, Hannover, Germany)
The world's largest Computer Expo.

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